This week, I look inside my crystal ball and answer a question I keep receiving lately: What does the future Marketing Departments look like and how will they operate?
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Danny Denhard - ( 👋 wanna connect - email or LinkedIn)
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With this in mind, I thought I would delve into how you could shape your Marketing functions for the next few years and future-proof early.
Methodology & Disclaimer
I took the most common “roles” across D2C, B2C & B2B. If you look after customer support or customer success teams happily include them as separate teams or connect them to where they operate in your org
Most departments won’t have the full range of roles included, and many teams will be smaller, where team members will have to wear multiple hats; however, it will help you to design your org and get ahead of executive questions in the very near future.
Teams are often bundled together under a discipline
Many teams are disconnected - even within Performance teams, they will not share learnings and proactively collaborate as they have different goals or OKRs
Marketing ops has become particularly popular in recent years. We have seen this team grow and could potentially grow again in 2026+
Despite the headlines, we might well see Marketing departments grow while they show growth through AI, consolidation of competitors and M&A
We could see new roles within the content teams, including content producer and specialist roles within content distribution
We may see the planner (potentially calling the role a Strategist) brought back into play with more content output and a requirement to plan out bigger bang campaigns and more Product Marketing campaigns needed
There will likely be new dedicated roles within AI, including a specialist AI Marketer role and with the push in AI into Voice, it could be a role that integrates across “Community & Audience”, Brand, “Content Marketing” and “Product Growth”
It is important to call out how most orgs are designed around
Goals (or OKRs)
A set of skills
High performers, whether in a management or Manager of Managers role or teams connected to a high performer
In the future, these might have to change and be deliberate in understanding how to cross-functionally get the most out of people and improve performance
Consider how you set up your org design and how it might need real thought in shifting to new tech shifts, new demands on roles and the decline in certain channels
Another way you could consider mapping out teams and talent is by connecting how they will sit cross-functionally, whether that’s in operations towards the beginning of the funnel or in mid to the end of the funnel or when inside of the Product.
You can then apply goals and visually show how the teams connect together and have to play within the same space(s)
Will we finally see a move away from “user” and “database” to community and audiences where many can feel freer to create and curate content and product features that work for sets of cohorts?
Something I believe will happen is that roles will evolve to fuller funnel Marketing roles, not just statically sitting at the top of the funnel or concentrating at the bottom of the funnel. This will mean working across the funnel and often working at different stages more smartly.
Roles such as PR, community/social media, brand, Product Marketing and Growth often will work up and down the funnel, but in the new world, they may need to be called out as full funnel roles. Specialists will have to become more generalists and work with their colleagues far more closely and effectively.
Another framing that lands is how you might frame these roles, could roles land under Brand, Performance, amplification and distribution? With AI changing the Marketing landscape, will these new classifications make it clearer for your business and team members to understand where they are placed and streamline some leadership
Although some of the above can be seen as conflicting, the fluid nature of Marketing, there is going to have to be real clarity for team members
Where would you apply teams and talent in the newer funnel to incorporate community, AI and new forms of referral and WOM?
Could you be inspired by how Walt Disney mapped out Disney’s business in the 1950s to gain alignment and show how your department will work moving forward?
Here is a list of roles I collated, and if you want to run your own mapping exercise, you can use it accordingly or request access to the slides here.
Current Common Roles:
Brand, PR/Comms.
Paid Media, Performance, SEO, Content Marketing, Digital, Analytics. Customer Experience.
Product Marketing, Growth (Product + Marketing)
App Marketing, ASO
Lifecycle, Email, CRM
Marketing Ops
Project/Campaign Marketing
Marketing Research
Social Media, Influencer Marketing, Community Manager, Marketing Manager (Generalist), Affiliate Marketing
Event Marketing, Field Marketing
Role Reintroduced: Planner
Future Roles: AI Marketing Manager / Strategists, Voice Marketer, New Device Marketing
Over to you, I believe this will be a great exercise for any team or Department leader.
» If you’d like to revisit or prefer video, here’s NotebookLM’s latest feature converting this article into a short-form video 👇
Thanks for reading, and if you’d like to discuss this or need some help crafting your future, drop me a DM on LinkedIn or just hit reply to this email.
Danny Denhard
» If you need help: I coach leaders, consult with startups and challenger brands and advise companies looking to grow, so get in touch
Here are the top 5 takeaways from Harry’s article on job seeking and productivity.
Resilience: Losing your job is emotionally tough, but resilience and self-care are key to bouncing back.
See It As An Opportunity: Time off is a rare gift; use it to upskill, reflect, and pursue passions you’ve neglected.
Build Your Personal Brand: Personal branding and networking are more important than ever; amplify your presence, especially on LinkedIn.
Unpredictable: The job market is unpredictable; pivoting or mentoring others can be both fulfilling and strategic.
Discipline Required: Financial discipline during unemployment extends your runway and builds better habits for the future.
Read the full article: https://www.marketingunfiltered.co/p/39
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